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Frequently Asked Questions
What is a rental deposit guarantee from DepositDirect?
A rental deposit guarantee from DepositDirect is a security deposit that protects landlords from potential damages caused by tenants. Instead of a traditional cash deposit, tenants provide their landlords with a guarantee certificate issued by us. This ensures that there is no direct flow of money between the tenant and the landlord, making the process less cumbersome and more secure.
How does DepositDirect provide financial leeway for my move?
With DepositDirect, you do not need to deposit a cash deposit, which means you have more liquid funds for your move. Our rental deposit guarantee allows you to keep your money, which can be particularly helpful if you have not received a refund of a previous rental deposit.
Is the DepositDirect rental deposit guarantee suitable for commercial customers?
Yes, the DepositDirect rental deposit guarantee is suitable for all commercial customers, whether you are a start-up or an established company. It provides financial flexibility without affecting your credit limit or liquidity, making it a practical solution for any business in need of rental space.
Are there any additional fees for the rental deposit guarantee from DepositDirect?
No, there are no additional fees for administration, account management, or the creation of the rental deposit. The rental deposit guarantee is intended to be fair, affordable, and simple, which is why we have a transparent fee structure.
Is the DepositDirect rental deposit guarantee cancellable?
Yes, the rental deposit guarantee from DepositDirect can be cancelled at any time and has no fixed contract term. Additionally, you can replace an existing cash or savings deposit with the DepositDirect rental deposit guarantee at any time.
What happens in case of operational unemployment?
In case of operational unemployment, DepositDirect offers a payment pause of up to 2 years for your rental deposit guarantee. This provides additional financial security in uncertain times.
What are the benefits of a rental deposit guarantee for landlords?
Landlords receive 100% security through the rental deposit guarantee without having to deal with cash or savings deposits. This reduces administrative effort and additional costs. Additionally, damage reports can be submitted digitally, simplifying the process in case of incidents.